Privacy Policy


This Privacy Policy describes how 2nd Number treats information that it collects and receives related to your use of 2nd Number's products, services, and websites. Our primary goal in collecting information is to provide and improve our products and services.


1. This privacy policy (“Privacy Policy”) applies to all products/software, services and websites of 2nd Number. (2nd Number, “our”, “we” or “us”) (collectively, the “Services”). You (“you” or “your”) consent to this Privacy Policy for collecting, using, disclosing and handling of your information (personal and device information) in connection with your access to, and use of, the Services.

2. The Services are not intended for use by anyone who is not able to enter into a legally binding contract. In any event, if you are under 13 years old or if you are not able to legally form binding contracts, you may not use any of the Services or submit information about yourself to Us. If you have objections to this Privacy Policy, you should not access, sign up for, or use any of the Services.

3. 2nd Number reserves the right to modify these policies at any time. We invite you to periodically consult this section for possible updates and changes. Notification of any major changes may be sent to you by email or a system message to your account.

4. If you wish to contact our Privacy Officer, you may contact with Email:


Please read the policy carefully before you use or access our Services. By accepting this Privacy Policy, you agree with our collection, storage, use and disclosure of your information as described in the following sections. We reserves the right, at our discretion, to change, update or modify this Privacy Policy at any time by posting such change, update or modification on the website and in the app stores from which Apps are made available. Any such change, update or modification will be effective immediately upon notice. Using the functions of the application implies consent to send and receive SMS.


Message Usage Instructions

2nd Number is a utility program designed to enhance your device experience. The App allows you to obtain an additional phone number for communication. It enables you to make international calls, record your calls, and send/ receive SMS/ MMS messages. 2nd Number will send out system messages including but not limited to Two Factor Authentication (2FA), welcome messages, account notifications, customer care updates, newsletters and service-related messages. Message frequency may vary. Message and data rates may apply.

Each message from 2nd Number provides instructions on how to opt out of receiving future messages. If you no longer wish to receive messages from 2nd Number, you can opt out at any time by sending: STOP, UNSUBSCRIBE, CANCEL, QUIT, END, or STOPALL.

If you prefer not to receive any future messages or want your name to be removed from our mailing list, please contact us at However, please note that certain administrative messages necessary for the service, such as billing or service notifications, cannot be opted out as a user of 2nd Number.

If you want to resubscribe and start receiving messages, simply send START.

If you need further assistance from 2nd Number, please send HELP. Alternatively, you can contact our team at, and we will get back to you shortly.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Phone Number Ownership

You understand and agree that the Service issues temporary phone numbers for limited time use. As such, you understand and agree that you are not the owner of any toll-free, local telephone number or any other number assigned to you by the Service, and further, you understand and agree that you may not port any such assigned number from the Service to another service provider. Certain telephone numbers may not be available for assignment but get issued to you in error. All assigned numbers are provided “as is” and 2nd Number makes no warranty, representation or guarantee that any assigned number will be usable or “clean” when assigned or anytime thereafter, and you understand and agree that 2nd Number may from time to time at its sole discretion change the telephone number assigned to you. 2nd Number will not be liable for any damages (including without limitation consequential or special damages) arising out of any such reassignment or change of a telephone number.

Phone Number Availability

2nd Number cannot guarantee that any specifically requested telephone numbers or area codes will be available or remain available. 2nd Number will not be liable for reimbursement for any expenses or any other damages you incur related to the assignment of a specific telephone number, including but not limited to business cards, stationery, event bookings, press releases or any other post or advertisement under any conditions, or for any other alleged damages, including without limitation consequential or special damages arising from any alleged failure to provide you with a specific telephone number or if your assigned number becomes unavailable or must be reassigned for any reason at any time.

What Information do We Collect?

1. Account Information: When you sign up for a user account for any of the Services at the first time, we collect information, such as your phone number. You must provide your phone number to create an account. If you don’t provide this information, you will not be able to create an account to use our Services. We will collect the phone number to send you i) a verification code that helps to verify that is you logging into your account, ii) messages about the registration status and subscription status of your account. Please note that we will still send you message reminders within seven days since your subscription expires. When you sign up for paid service, we also collect your payment information for billing purposes.

For users who have previously signed up, we would like to highlight that when you subscribe to our services, we will authenticate your identity using the subscription information provided. In addition, your login number will be employed as your login credentials. This streamlined authentication process ensures the convenience of expedited login services, enhancing the overall user experience.

2. Device Information: When you access our website or use our software, the information we collect include IP Addresses, location data, Device ID, Advertiser ID, browser type and settings, device type and settings, and operating system (such as iOS and Android).

3. Third Party Applications or Services: We may collect information about you or others from third party applications or services available on our Service. For example, when you register for an account with us, you may do so by choosing to connect your already existing social media account with our Service (e.g., Facebook, Google+, etc.). We receive certain information from your social media account depending on your permissions and which information you have made public. We use this information to make an account for you on our Service.

How and Why We use this Information?

We use your information to communicate with you, to ensure our services are working as intended, to make improvements to our services, to develop our business, and to protect against fraud and spam.


We implement industry standard security measures intended to protect against the loss, misuse and alteration of the information under our control. Please be aware that no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee or warrant the security of any information you transmit on or through the Service and you do so at your own risk.

User Responsibilities and Code of Conduct

You will not use the Outbound Calling, Inbound Calling and Texting Service to do any of the following:

· Transmit any communication, content, or message that is obscene, violent, harassing, indecent, fraudulent, defamatory, libelous, pornographic, or contains threats or incites violence towards any person or entity;

· Generate and distribute bulk mail, spam, chain-linked messages, calls or any similar content including any such activity that violates any Federal Trade Commission, Federal Communications Commission regulations, or state laws or regulations. Or advertising or promotion of commercial services or products and or attempts to fundraise or solicit money from any other Services user.

· Operate under a false identity or by impersonating any person or third-party entity;

· Violate any third-party’s legal rights such as, but not limited to, intellectual property, copyrights, rights of privacy or rights of publicity;

· Advocate illegal activities, and more generally discuss an intent to commit illegal activities including phishing or mislead recipients as to the source of the material (such as spoofing);

· Generate, download, upload or transmit, whether by voice or text message, any kind of advertisement or solicitations of commercial activities;

· Or contains links to, files that contain viruses, malware, corrupted files, or any other similar software, programs or files.

Transfers of Your Information

If you choose to use the Service or provide your information to us, your information may be transferred to, processed and maintained on servers or databases located outside of the country or jurisdiction where you are located, including the United States. Such countries may have laws that are less protective than the country in which you reside. If you do not want your information transferred to or processed or maintained outside of the country or jurisdiction where you are located, you should not use the Site or Service.

Disclosure of Your Information

1. If you violate laws and regulations (such as sending harassment messages), we will legally disclose your personal information.

2. Your payment information may be share with third parties as needed for billing purposes and to prevent fraud.


1. Personal data shall be processed and stored as long as required by the purpose they have been collected for.


• Personal data collected for purposes related to the performance of a contract between us and you shall be retained until such contact has been fully performed.

• Personal Data collected for the purposes of the Company’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Company within the relevant sections of this document or by contacting the Company.

2. The company may be allowed to retain personal data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Company may be obligated to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

3. Once the retention period expires, personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

For Individuals in European Economic Area, Switzerland and/or the United Kingdom

1. This section only applies to individuals that access or use our Service while located in the European Economic Area, Switzerland and/or United Kingdom (collectively, the “Designated Countries”) at the time of data collection. We may ask you to identify which country you are located in when you use some of the Services, or we may rely on your IP address to identify which country you are located in.

2. We act as a data controller with regard to any personal information collected from individuals accessing or using its Service. A “data controller” is an entity that determines the purposes for which and the manner in which any personal information is processed. Any third parties that act as our service providers or are otherwise acting on our behalf are “data processors” that handle your personal information in accordance with our instructions.

3. Legal Bases for Processing Your Personal Information. We describe our legal bases for processing throughout this Policy. Below is a list of the purposes described in our policy with the corresponding legal bases for processing:

• Users have given their consent for one or more specific purposes;

• provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;

• processing is necessary for compliance with a legal obligation to which the Owner is subject; processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;

• processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party. In any case, we will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

4. Your Individual Rights. We provide you with the rights described below when you use our Service. If you would like to exercise your rights under applicable law, please contact us at 2nd Please note, we may seek to verify your identity when we receive an individual rights request from you in order to ensure the security of your personal information.

• Right to Withdraw Your Consent. If we ever asked for your consent to process your personal information, you have the right to withdraw your consent at any time. A withdrawal of consent will not affect the lawfulness of our processing or the processing of any third parties based on consent before your withdrawal.

• Right of Access. Upon your request, we will provide you with a copy of your personal information in our files without undue delay and free of charge, unless we permitted by law to charge a fee. Your access may be limited to the extent it would adversely affect the rights and freedoms of other individuals.

• Right to Rectification (or “Correction”). You may request to correct or update any of your personal information in our files. We may provide you with the ability to update some or all of your personal information directly via the Services.

• Right to Erasure (or the “Right to be Forgotten”). Upon your request, we will erase any of your personal information in our files that: is no longer necessary in relation to the purposes for which it was collected or otherwise processed; was collected in relation to processing that you previously consented to, but later withdrew such consent; or was collected in relation to processing activities to which you object, and there are no overriding legitimate grounds for our processing.

• Right to Restriction. You have the right to restrict our processing of your personal information under certain conditions. During the time which restriction of processing applies, we will only process your restricted personal information with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest. We will inform you if or when the restriction is lifted.

• Right to Object. You may object to our processing at any time and as permitted by applicable law if we process your personal information on the legal bases of: consent; contract; or legitimate interests. We may continue to process your personal information if it is necessary for the defense of legal claims, or for any other exceptions permitted by applicable law.

• Right to Data Portability. If we process your personal information based on a contract with you or based on your consent, or the processing is carried out by automated means, you may request to receive your personal information in a structured, commonly used and machine-readable format, and to have us transfer your personal information directly to another “controller,” where technically feasible, unless exercise of this right adversely affects the rights and freedoms of others. You right to data portability only applies to personal information provided by you to us.

• Notification to Third Parties. When we fulfill your individual rights requests for correct (or rectification), erasure or restriction of processing, we will notify third parties also handling the relevant personal information unless this proves impossible or involves disproportionate effort. Upon your request, we will identify such third parties.

• Automated Individual Decision-Making, Including Profiling. You have the right not to be subject to a decision based solely on automated processing of your personal information, including profiling, which produces legal or similarly significant effects on you, unless an exception applies under applicable law.

• Limitations to Individual Rights Requests. We may limit your individual rights requests in the following ways:

i.Where denial of access is required or authorized by law;

ii.When granting access would have a negative impact on other's privacy;

iii.To protect our rights and properties; and

iv.Where the request is frivolous or burdensome.

• Transfer of Your Personal Information. We transfer your personal information subject to appropriate safeguards as permitted under the applicable data protection laws. Specifically, when your personal information is transferred out of the Designated Countries, we have the required contractual provisions for transferring personal information in place with the third-parties to which your information is transferred. For such transfers, we rely on legal transfer mechanisms such as Standard Contractual Clauses or we work with U.S. based third parties that are certified under the EU-U.S. and Swiss-U.S. Privacy Shield Framework.

• Right to Lodge Complaints. If you believe that we have infringed or violated your privacy rights under applicable law or this Policy, please contact us at, so that we can work with you to resolve your concerns. You also have a right to lodge a complaint with a competent supervisory authority situated in a Member State of your habitual residence, place of work, or place of alleged infringement.

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Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.


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